Terms of Service

Please read these terms carefully before using ARIA's AI travel concierge services.

Last updated: January 15, 2025

Agreement

By using ARIA, you agree to these terms and conditions.

Fair Use

Use our services responsibly and in accordance with applicable laws.

Protection

We protect your rights while ensuring quality service for all users.

Limitations

Understand the scope and limitations of our AI travel services.

1. Acceptance of Terms

By accessing and using ARIA's AI travel concierge services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ARIA provides an AI-powered travel concierge service that helps users:

  • Search and book flights from partner airlines
  • Find and reserve hotel accommodations
  • Create personalized travel itineraries
  • Receive travel recommendations and assistance

Our service is provided "as is" and we reserve the right to modify or discontinue the service at any time.

3. User Responsibilities

As a user of ARIA's services, you agree to:

  • Provide accurate and complete information
  • Use the service only for lawful purposes
  • Not attempt to interfere with or disrupt the service
  • Respect the intellectual property rights of ARIA and third parties
  • Comply with all applicable laws and regulations

4. Booking and Payment Terms

When making bookings through ARIA:

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • Payment is processed securely through our trusted partners
  • Cancellation and refund policies vary by provider
  • You are responsible for all charges incurred on your account

5. AI Service Limitations

While ARIA strives to provide accurate and helpful information:

  • AI responses are generated based on available data and may not always be perfect
  • We recommend verifying important travel information independently
  • ARIA cannot guarantee the accuracy of third-party information
  • The service may experience occasional downtime or technical issues

6. Intellectual Property

The ARIA platform, including its AI technology, design, and content, is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our proprietary technology
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without permission
  • Create derivative works based on our service

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Limitation of Liability

To the maximum extent permitted by law, ARIA shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Issues arising from third-party services or providers
  • Travel disruptions beyond our control

9. Termination

We may terminate or suspend your access to ARIA's services immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the service will cease immediately.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our website. Your continued use of the service after such changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: legal@aria.travel
  • Phone: +1 (555) 123-ARIA
  • Address: ARIA, San Francisco, CA